Questions about GlucoZone?
Read about the ingredients, research, daily directions and package options.
Read the GlucoZone FAQsShipping, returns & Customer Care
Where do you ship, and how long does delivery take?
We ship to all 50 US states, including Alaska and Hawaii, plus Washington, D.C. and Puerto Rico. Orders ship within 1–2 business days and arrive in 3–5 business days. Shipping is free on every order. We do not currently ship to Canada or other international destinations.
How do I return my order?
Every order is covered by our 30-day money-back guarantee, and any free gifts are yours to keep. Contact us within 30 days of the date we ship your order to request a Return Authorization Number. Any way you like is fine: call 1-877-699-1765, email service@austinherbalsciences.com, use our contact form, or write to Austin Herbal Sciences, 3101 SW 34th Ave., Ste. 905-436, Ocala, FL 34474.
Write that number on your returning package and send it to:
Austin Herbal Sciences
Returns Department
28 Trade Rd
Plattsburgh, NY 12901
You are responsible for return shipping costs. We will refund your purchase price once our Returns Department receives your package.
How does autoship work, and how do I cancel?
Autoship is optional. Choose it when you order and you save 10% on that order and on every renewal. We send the same order again on the schedule you picked (every 1, 3, 6 or 12 months for GlucoZone and OrthoNew; every 1, 3 or 6 months for VeinGuard) and charge the card you used, until you cancel. We email you before every renewal. Free gifts come with your first order only.
Cancel at any time: just call 1-877-699-1765 or email service@austinherbalsciences.com before your next order ships.
How do I contact Customer Care?
Call us at 1-877-699-1765, Monday through Friday, 7 a.m.–7 p.m. EST. We can help with your order, product questions and return instructions.